Industrial & Programs · Services

Business and Operational Resilience: Preparing for What You Hope Will Not Happen

Resilience is not the absence of disruption. It is the ability to keep delivering when disruption comes, and to recover quickly when it hits.

By Eyal Yavets · 3 min read · לקריאה בעברית

Technology and manufacturing companies face disruptions from many directions: supplier failures, cyber incidents, natural events, geopolitical shifts, the loss of key people or a major quality problem. Resilience comes from understanding which disruptions matter most, and preparing the organization to absorb and recover from them.

Building resilience

• Identify critical products, processes, sites, suppliers and people.
• Assess the impact and likelihood of key disruption scenarios.
• Define recovery strategies and acceptable recovery times.
• Prepare plans, roles and communication for crisis situations.
• Test the plans through exercises, and improve them.

Resilience and growth

Resilience is often seen as a cost. In practice, customers in defense, aerospace and critical industries increasingly ask for it, and it can become a competitive advantage.

Hardware, software and cyber

• Hardware: alternative sources, safety stock, dual sites and equipment redundancy.
• Software: availability, backup, disaster recovery and dependency on cloud providers.
• Cyber: incident response, recovery from attacks and continuity of critical operations.

How we work

We assess resilience, build business continuity and crisis management plans with leadership, and run exercises that test them, drawing on experience managing risk in critical business events.

This article reflects the author’s professional opinion only. It is general information, not professional advice or a recommendation to take any action, and any use of it is the reader’s sole responsibility.